Organisation, planning and
communication so you don't
have to!

Terms & Conditions

What I would expect from you

What I Would Expect From You
  • A contract of agreement will be sent to the client and must be signed and returned to TopNotchVA before any works can commence.
  • Honesty
  • Realistic expectations
  • Clear instructions
  • A willingness to work together to facilitate a good working relationship
  • Prompt settlement of all invoices - payment terms are 14 days from issue of invoice.
  • A sense of humour
What You Can Expect From Me
  • My professional commitment to you
  • My guarantee for complete confidentiality for you/your clients.
  • Flexibility
  • Reliability
  • All calls to be returned promptly
  • Data protection for you and your clients
  • If you are unhappy with any element of my VA services I shall take immediate steps to rectify this to your full satisfaction. If we cannot arrive at a mutually satisfying conclusion I can refer you to one of my associate VAs if you so wish.